Please keep in mind that the Security Question and Answer needed to change the password is also case sensitive. If you have forgotten your password, please use the password reset function ( ). If the casing does not match the account as it was registered, the system will send an e-mail stating that the address is not associated with a SQUARE ENIX Account. Please be aware that email addresses must match the registered e-mail address on the SQUARE ENIX Account, including case sensitivity. Once logged in, the SQUARE ENIX ID should display at the top of the page.
If you are unable to locate your SQUARE ENIX ID, you should first attempt to log in using the email address registered to the SQUARE ENIX ID.
Related error message: ‘ID or password is incorrect.’ ■ Forgotten SQUARE ENIX ID and/or Password There are several reasons users may experience difficulties when attempting to log in.
